Stop losing emergency calls to voicemail
When a pipe bursts at midnight, your AI receptionist picks up, qualifies the job, and books the appointment before the homeowner calls your competitor.
Built for plumbing and HVAC companies
Emergency call triage
Identifies urgent calls like burst pipes and no-heat situations. Collects job details and dispatches your team with the right information upfront.
Automatic scheduling
Books service calls and maintenance appointments directly into your calendar. Customers get confirmed without waiting on hold.
True 24/7 coverage
Emergencies do not wait for business hours. Your AI receptionist answers every call at 2 AM the same way it does at 2 PM.
Cut overhead, not quality
A full-time dispatcher costs $4,000+ a month and still takes lunch breaks. Your AI receptionist covers every hour for a fraction of the price.
Unlock the power of
AI-driven Agents
Sub-600ms latency
100+ languages
10 simultaneous calls
24/7 Availability
Built-in guardrails
The numbers speak for themselves
Plumbing and HVAC companies using Catch24 see results from day one.
Emergency calls caught
of after-hours calls answered instantly
More jobs booked
increase in booked service calls per week
Revenue recovered
in jobs that would have gone to competitors
We used to lose three or four emergency calls a night to voicemail. Now every single one gets answered and we have a tech dispatched before the customer even hangs up.
A burst pipe does not leave a voicemail. Neither should your customers.
Every call logged and analyzed
Transcripts capture what was said. Analytics show which calls converted to bookings and which customers called back. You see everything, understand everything.
Supports 30+ integrations
Our HVAC business runs on fast response times. Catch24 answers the phone faster than any receptionist we have ever hired, and it never calls in sick.
Simple plans
Intelligent call handling powered by AI—fully staffed 24/7 and built to scale as you grow.
What sets us apart
Sounds completely human
Homeowners in a panic hear a calm, professional voice. Not a robot, not a menu tree.
Live in under five minutes
Forward your number and go live. No hardware, no waiting, no complexity.
Built for plumbing and HVAC
Trained on emergency triage, service scheduling, maintenance plans, and everything your customers call about.
Get set up in minutes
Connect your line
Forward your existing number, no hardware required.
Customize your AI
Tell us your services, hours, pricing, FAQs. We handle the rest.
Go live
AI answers calls immediately. Monitor everything from your dashboard.
Grow
Bookings increase while you focus on delivering great service.
FAQs
How does Catch24 work?
We handle everything for you. After a short onboarding call, our team builds your custom AI receptionist with your services, pricing, hours, and brand guidelines. Once live, you simply forward your existing business number to Catch24. The AI picks up every call, answers customer questions, and books appointments directly into your calendar. No new hardware or IT team required.
How natural does Catch24 sound on the phone?
Catch24 uses advanced conversational AI with sub-600ms response times and natural turn-taking. Callers experience a smooth, professional interaction that feels like speaking with a well-trained receptionist. The AI always identifies itself as an AI assistant when asked.
What happens if the AI can't handle a call?
Catch24 has built-in smart call routing. If a call needs immediate human attention, like an urgent issue or a complex request, the AI recognizes it and transfers the call directly to you or your team. It stays on-script and never makes unapproved promises.
What languages does Catch24 support?
Catch24 automatically detects and responds in over 100 languages with no extra configuration. If a caller speaks Spanish, French, Mandarin, or any other supported language, the AI switches seamlessly.
How long does it take to set up?
Most businesses are fully live in less than 2 days. After a quick onboarding call, our team configures your AI receptionist with your services, pricing, and custom instructions. We handle the technical setup so you can focus on running your business.
What calendars and tools does Catch24 integrate with?
Catch24 connects with 30+ tools including Google Calendar, Outlook, Cal.com, Calendly, Salesforce, HubSpot, Slack, Microsoft Teams, and Zapier. Appointments are booked directly into your existing calendar with automatic confirmations sent to your customers.
How much does Catch24 cost?
Two simple plans. Launch at $399/month (month-to-month, 200 calls included) and Scale at $549/month (billed annually, 300 calls included, unlimited simultaneous calls, and priority support). No hidden fees. No long-term contracts on Launch.
Can Catch24 handle multiple calls at the same time?
Yes. The Launch plan supports up to 10 simultaneous calls, and the Scale plan handles unlimited concurrent calls. Unlike a human receptionist, Catch24 never puts anyone on hold and never sends a caller to voicemail.
Can I customize the AI assistant for my business?
Absolutely. You choose from a range of high-quality, natural-sounding voices to match your brand's tone. We build a custom knowledge base with your services, pricing, hours, FAQs, and any specific instructions so the AI represents your business accurately. On the Scale plan, you also get custom script tuning and dedicated support to fine-tune the experience over time.
Ready to catch every emergency call?
Try the AI receptionist built for plumbing and HVAC businesses. It takes 30 seconds to hear it in action.